1. Information We Collect
- Personal Information: Name, email address, phone number, billing information, and other details you voluntarily provide when contacting us or using our services.
- Usage Data: Information about your interactions with our website, such as IP address, browser type, device information, pages visited, and referral sources.
- Cookies & Tracking: We use cookies, pixels, and similar technologies to improve website performance, analyze trends, and personalize your experience.
2. How We Use Your Information
- Providing and improving our services.
- Responding to inquiries and customer support requests.
- Processing transactions and sending confirmations.
- Sending newsletters, marketing communications, and updates (with your consent where required).
- Monitoring website performance and preventing fraudulent activity.
- Complying with legal obligations.
4. Your Privacy Choices
- Cookies: You can adjust your browser settings to refuse or limit cookies.
- Marketing Emails: You may opt out of promotional emails by clicking the “unsubscribe” link in our messages.
- Access & Updates: You may request access to, or correction of, your personal information by contacting us.
5. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. International Users
If you access our services from outside the United States, your information may be transferred and stored in countries with different data protection laws than your own.
8. Children’s Privacy
Our services are not directed to individuals under 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect information from children.
9. Your Privacy Rights (GDPR & CCPA)
If you are located in the European Economic Area (EEA), the United Kingdom, California, or another jurisdiction with privacy rights laws, you may have the following rights:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Request corrections to any inaccurate or incomplete information.
- Right to Erasure: Request deletion of your personal information, subject to certain legal obligations.
- Right to Restrict Processing: Ask us to limit how we use your data.
- Right to Data Portability: Request your personal information in a portable format.
- Right to Opt Out of Sale/Sharing: We do not sell personal information. However, you may opt out of certain data sharing used for targeted advertising.
- Right to Non-Discrimination: You will not be treated differently for exercising your privacy rights.
Exercising Your Rights
To exercise these rights, please contact us at privacy@finch.com. We may need to verify your identity before fulfilling your request.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate the most recent revision. We encourage you to review this page periodically.
11. Contact Us
Finch AgencyWebsite: finch.com
Email: privacy@finch.com